Deliver+
Deliver+
Deliver+ is Marvelle's optional delivery protection add-on, available at checkout for extra peace of mind on every order.
What's Included
Extended returns
An additional 14 days on top of our standard 21-day returns window.
Delivery delay cover
Compensation if your order arrives later than expected.
Lost or stolen parcel protection
A full refund or replacement if your order doesn't turn up.
Priority support
Your Deliver+ claims are handled first by our customer care team.
How It Works
Add Deliver+ at checkout
For a small fee, calculated based on your order value.
Your order is covered
Automatically, from dispatch through to delivery.
Something went wrong?
Submit a claim and we'll sort it out quickly.
Frequently Asked Questions
How much does Deliver+ cost?
Deliver+ starts from a small fee at checkout, calculated based on the value of your order.
Can I cancel Deliver+ after I've paid for it?
Yes — contact us within 24 hours of placing your order at support@marvelle.com for a full refund of the Deliver+ fee.
How do I make a claim?
Email support@marvelle.com with your order number and details of the issue, and our team will guide you through the next steps.
Is Deliver+ available on every order?
Deliver+ can be added to most UK and international orders at checkout. If it isn't available for your order, our standard Delivery Information and Returns & Refunds Policy still apply.