Terms & Conditions
Terms & Conditions of Sale
These Terms & Conditions apply to all purchases made on shopmarvelle.com (the “Site”). The seller is BERNARDO CHOURIK HUB LTD, trading as Marvelle, 167-169 Great Portland Street, London W1W 5PF, United Kingdom. Email: marvelle.oficialuk@gmail.com.
By placing an order, you confirm that you have read and accept these Terms. Nothing in these Terms affects your statutory rights as a consumer.
Orders
You can check out as a guest or with an account. When you place an order you'll receive an order confirmation email; the contract is formed when we dispatch your order and send you a dispatch confirmation. We may decline or cancel an order if a product is unavailable, if there is an obvious pricing error, or if we cannot verify payment — in that case we will refund you in full.
Prices & Payment
Prices are shown in pounds sterling (GBP) or, where available, converted into your local currency. Delivery charges are shown at checkout before you pay. Payment is taken when you place your order. Prices do not include any import duties, taxes or customs fees charged outside the UK.
Promotions & Discount Codes
Promotions are valid for the period stated or while stock lasts. Unless stated otherwise, only one discount code can be used per order and promotions cannot be combined.
Products
We make every effort to display product colours and details accurately, but colours may vary slightly depending on your screen settings.
Delivery
We deliver to the UK and internationally. Estimated delivery time is 6–10 working days for UK Standard Delivery and International Delivery, and 4–7 working days for UK Express Delivery, including processing time. UK Standard Delivery costs £3.99, or is free on orders of £49 or more; UK Express Delivery costs £7.99; International Delivery costs £7.99, or is free on orders of £79 or more. Orders delivered outside the UK may be charged import duties, taxes and customs fees by the destination country; these are not included in our prices and are payable by the customer. Full details are on our Delivery Information page. Delivery times are estimates; if your order has not arrived within 30 days of ordering, you may cancel it for a full refund.
Returns & Cancellations
You have a statutory right to cancel within 14 days of receiving your order. In addition, we offer a 30-day returns policy. See our Returns & Refunds Policy for full details, including return costs and hygiene exceptions. If you return an order from outside the UK, you pay the return postage.
Faulty Items
If an item is faulty or not as described, contact us within 30 days of delivery for a free return and a full refund, repair or replacement, in line with the Consumer Rights Act 2015.
Marketing
We only send marketing emails if you have opted in. You can unsubscribe at any time using the link in any email or by contacting us.
Personal Data
We handle your personal data in line with our Privacy Policy.
Governing Law
These Terms are governed by the laws of England and Wales. If you are a consumer, you may also bring proceedings in the courts of the country where you live.